Privacy Policy | Fix Dubai Chocolate

Effective Date: 01/01/2025

Welcome to Fix Dubai Chocolate. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website Fix Dubai Chocolate, make a purchase, or engage with us online.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order, sign up for our newsletter, or contact us, we may collect:

Full Name
Email Address
Phone Number
Shipping & Billing Address
Payment Details (processed securely through third-party gateways)

b. Non-Personal Information

Browser type and device info
IP address
Pages viewed and time spent
Cookies and tracking technologies (see section below)

2. How We Use Your Information

Your information is used to:

Fulfill and manage orders
Send order confirmations and shipping updates
Provide customer service and support
Improve website functionality and user experience
Send promotional offers (if subscribed to our newsletter)

We do not sell or rent your personal data.

3. Cookies & Tracking

We use cookies and third-party analytics (e.g., Google Analytics) to:

Analyze website performance
Enhance user experience
Support retargeting and ad personalization through platforms like Google Ads and Meta

You can manage your cookie preferences in your browser settings.

4. Third-Party Services

We partner with secure third-party services including:

Payment Processors (e.g., Stripe, PayPal)
Shipping Partners (e.g., USPS, FedEx, GAC Group, Kanoo Shipping etc)
Marketing Tools (e.g., Mailchimp, Google Ads, GMC)

Each service provider adheres to industry-standard security protocols.

5. Data Security

We implement SSL encryption, firewalls, and secure third-party payment gateways to protect your data.

6. Your Rights

You have the right to:

Request access or deletion of your data
Opt-out of marketing communications
Disable cookies at any time

7. Children’s Privacy

We do not knowingly collect or solicit data from children under 13. If we learn that a child under 13 has submitted personal information, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. Updates will be posted with a revised effective date.

10. Contact Us

If you have any questions about this policy or your data, please contact:

Fix Dubai Chocolate

Email: Info@fixdubaichocolateae.com
Website: Fix Dubai Chocolate